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  • Understanding Reverse Mortgages: Products, Risks and Counseling Best Practices

    Reverse mortgages can provide older homeowners with an important financial resource, but they are also among the most complex mortgage products housing counselors’ encounter. Counselors should understand how reverse mortgages work and how to help clients evaluate whether a reverse mortgage is the most appropriate solution based on their goals, financial circumstances, and long-term housing […]

  • Disaster Preparedness and Recovery Strategies for Housing Counselors

    Natural disasters and emergencies can have devastating financial and housing impacts on individuals and families, making the role of housing counselors more important than ever. This training equips housing counselors with the knowledge and practical strategies needed to prepare clients before a disaster, respond effectively during a housing crisis, and support long-term recovery efforts. Participants […]

  • PR for Small Businesses: Get Media Attention That Builds Credibility

    Learn how to get your small business noticed by the media to build credibility, attract customers and grow your brand. This session covers crafting compelling stories, reaching out to journalists, leveraging press releases and using media coverage to enhance your reputation. Participants will leave with practical strategies to generate positive publicity and turn media attention […]

  • Reinvest Washington: A Summit for Community Development Leaders

    The National Community Reinvestment Coalition (NCRC) will host Reinvest Washington in Tacoma on September 22, 2026. The summit will bring together advocates, lenders, developers, philanthropy, public sector, nonprofit leaders and community development practitioners for practical conversations grounded in what people and organizations are experiencing across the state. Communities in Washington are navigating rising housing costs, displacement […]

  • 2026 Investing In Rural America Conference: Banking on Community: How CRA Funding Can Strengthen Small Towns and Rural Places

    Rural America is defined not by a single story, but by resilience, innovation and deep-rooted community assets. This year’s Investing in Rural America Conference, themed  "The Strength of Rural Places," highlights the people, institutions and local strategies that power rural economies and sustain long-term prosperity. By centering the unique assets of rural places, the conference […]

  • AI Tools Small Businesses Are Using to Market Smarter

    Explore the AI tools and strategies that successful small businesses are using to improve marketing efficiency and results. This session will cover AI-powered solutions for content creation, social media management, email marketing, customer engagement and analytics. Participants will learn practical ways to leverage AI to save time, reach the right audience and make data-driven marketing […]

  • Automate to Sell: Build Your First Sales Funnel

    Learn how to create a simple, automated sales funnel that turns prospects into paying customers. This session will guide participants through the steps of mapping the customer journey, setting up automated email sequences and using digital tools to capture leads and drive conversions. Attendees will leave with practical strategies to streamline sales, save time and […]